Privacy Policy

Last Updated: [Month Day, Year]

Nelly Ultra Cleaning LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request a quote, or use our cleaning services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, service preferences.
  • Service Information: Property details, appointment dates, cleaning requests.
  • Technical Data: IP address, browser type, device information, cookies, and usage data.

How We Use Your Information

We use your information to:

  • Provide cleaning services and manage appointments
  • Send estimates, confirmations, and service updates
  • Improve website performance and customer experience
  • Communicate promotions or updates (only with consent)

Sharing Your Information

We do not sell your information. We may share limited data with:

  • Service platforms required to process payments
  • Third-party software used for scheduling, communication, or analytics
  • Legal authorities if required by law

Data Security

We take reasonable measures to protect your data from unauthorized access, disclosure, or misuse.

Your Rights

You may request to:

  • Access or update your information
  • Delete your data
  • Opt out of promotional communication

To request changes, contact us at: [your email]

Children’s Privacy

Our services are not directed to children under the age of 13.

Contact Us

Nelly Ultra Cleaning LLC
Richmond, Virginia
Email: [your email]
Phone: [your phone number]